Electronic Medical Records Can Compromise Physician-Patient Engagement, Study Suggests
Psychiatric News Alert|
As the age of electric health records begin to burgeon, the engagement between patient and physician may be growing distant. Researchers at Northwestern University Feinberg School of Medicine conducted a study examining the impact of electronic health records on eye-gaze patterns between patients and physicians. The study was published in the International Journal of Medical Informatics.
To assess engagement patterns between patients and clinicians, the scientists observed 100 doctor-patient visits in which physicians used paper or electronic health records to support patient care. The results showed that clinicians who used electronic health records spent 31% of the visit gazing at the screen, while physicians who used paper charts gazed at those records for 9% of the visit. In addition, patients gazed significantly more at health charts that were on the screen—whether or not they could see the screen or understand the contents—than those whose care was supported by paper charts.
John Luo, M.D., a psychiatrist and senior physician informaticist at the University of California Los Angeles Health, who was not involved with the study, commented to Psychiatric News that “electronic medical records are not perfect. They have many advantages such as legibility, access from many sites, and others; however, in mental health care, providers need to pay close attention to body language and other nonverbal cues of patients—[particularly] in medication management, where this situation would most likely occur.” Luo concluded that future training should include instruction that will foster more effective doctor-patient interactions as the use of electronic health records become more prevalent in clinical care.